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Setting Language & Voice

You can set a specific language for an agent.

Agent Setup Language

Currently that setting would have the following effects:

  • Determines what language the agent would understand (language of speech to text).
  • Enforce the agent to generate responses in a certain language. For multilingual, agent will infer the language based on the allowed languages and instructions.
  • Passes the language code to the TTS model, which may have subtle effects on the pronunciation and accent. For multilingual, it auto-detects the language based on the text.
  • If a specific TTS model is not chosen, it may influence the automatic model selection.

What it does not do:

  • While the language setting may influence accent and pronunciation to some degree, the voice you select is the primary determinant of the accent.

You can set a specific voice for an agent by clicking the Agent Voice dropdown field

Agent Setup Voice