🧩Manage Services

Overview

A Service is a set of features, e.g. Social, that will be visible on client's site after it's enabled

An Entitled user is the user entitled to access a client’s service and help manage the service for them.

You can manage services and entitled users in Services tab of RocketLevel Admin.

Locate the Services tab

1. On the Client’s Sites page, navigate to the client you wish to manage a service for them

2. Click Actions > Edit This Site

   

3. On Edit Client’s Site panel, click Services tab

Enable a service

1. On the Services tab, click Enable

   

2. Click Enable Now on the confirmation modal

   

3. After the service is successfully enabled, it'll be displayed as an accordion

   

4. On the client's site, the Social menu is visible and ready to use

   

Add an entitled user

1. Once the service is enabled, expand the accordion

2. Click Add users button under the Entitled users section

   

3. Enter Username or Email

   • Only the users who are in user group Editor or Social Team are displayed in the list

   

4. Click Add Users to finish, and the selected users will be shown

   

The user will be notified by email and can start their work by clicking View Client button in the email.

Disable a service

1. On the Services tab, click Disable

2. Continue to click Disabled on the confirmation modal

   

3. The service is now disabled and the Social menu will not appear on client's site. Entitled users will also be unable to access that service.