Understanding The Basics

The Rocket AI Agent lets businesses build lifelike AI voice agents that handle calls, automate conversations, and collect leads—helping teams scale customer support and sales with natural, human-like interactions.

Learn about enabling the service in here.

Key Components

For the agents to be set up and go live successfully, they need to be trained, tested and integrated with other apps to perform tasks. The process is required to be done internally and within the Admin portal. The self-service on the client’s site is not supported yet.

AI Agents Trained to manage inbound and outbound calls based on client-defined workflows

Third-party Integrations External apps connected to the agents to enable actions like lead capture, usage tracking, and other automated tasks